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Terms of Service

Last updated: March 30, 2026

These Terms of Service ("Terms") govern your use of the Florio mobile application ("App") operated by Florio, registered in The Netherlands (KvK: 42019098). By downloading, installing, or using the App, you agree to be bound by these Terms.

1. Description of Service

Florio is a plant care companion app that helps you track and care for your houseplants. The App provides features including watering reminders, plant care guides, progress tracking, and gamification elements such as streaks, quests, and rewards.

2. Account Registration

To use the App, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to keep this information up to date.

3. Acceptable Use

You agree to use the App only for its intended purpose and in compliance with applicable laws. You agree not to:

  • Use the App for any unlawful purpose.
  • Attempt to gain unauthorized access to the App, its servers, or any related systems.
  • Interfere with or disrupt the App or its infrastructure.
  • Reverse engineer, decompile, or disassemble any part of the App.
  • Use automated systems or bots to access the App.
  • Upload harmful content, malware, or any material that infringes on the rights of others.

4. Intellectual Property

The App and all its content, features, functionality, design, graphics, animations, and trademarks are owned by Florio and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the App without our prior written consent.

5. User Content

You retain ownership of any content you create within the App (such as plant names and photos). By using the App, you grant us a limited license to store and process this content solely for the purpose of providing the service to you.

6. In-App Features and Virtual Items

The App may include virtual items such as coins, experience points, and other rewards. These virtual items have no monetary value and cannot be exchanged for real currency. We reserve the right to modify, manage, or remove virtual items at any time.

7. Availability and Updates

We strive to keep the App available at all times, but we do not guarantee uninterrupted access. We may update, modify, or discontinue features of the App at any time. We will make reasonable efforts to notify you of significant changes.

8. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied. While we strive to provide accurate plant care information, the App is intended as a general guidance tool. We do not guarantee specific outcomes for your plants. Plant care advice in the App should not be considered professional horticultural advice.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Florio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of plants, or loss of profits, arising from your use of the App.

Nothing in these Terms excludes or limits our liability for matters that cannot be excluded or limited under applicable Dutch or EU law, including liability for fraud or willful misconduct.

10. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access to the App if you violate these Terms, with reasonable notice where possible. Upon termination, your right to use the App ceases immediately.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the App or via email. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the App.

12. Governing Law and Disputes

These Terms are governed by the laws of The Netherlands. Any disputes arising from these Terms or your use of the App shall be submitted to the competent court in Amsterdam, The Netherlands. If you are a consumer in the EU, you may also be entitled to use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact

If you have any questions about these Terms, please contact us:

Florio
Hugo de Grootlaan 13
2105 TM Heemstede
The Netherlands
Email: Info@florioapp.com
Phone: +31 6 50558210
Florio florio
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Florio · Hugo de Grootlaan 13, 2105 TM Heemstede, The Netherlands · KvK: 42019098 · D-U-N-S: 473871587